HagerBet is a streaming service by HagerBet Media FZ-LLC. You can delete your HagerBet account and the data linked to it at any time: in the app, on this website, or by email if you can no longer sign in.
Before you delete
- Deletion is permanent. Your profiles, watch history and watchlist cannot be recovered.
- A subscription bought in the App Store or Google Play keeps renewing until you cancel it there. Deleting your account does not cancel it. Manage App Store subscriptions · Manage Google Play subscriptions
- A subscription bought on this website is cancelled when you delete your account, so you will not be charged again.
Option 1: in the HagerBet app
Open the HagerBet app on Android or iPhone and sign in. Go to Profile, tap Delete Account, then confirm with your password, or with Google or Apple if you joined with them. Your account is deleted straight away.
Option 2: on this website
Sign in with the account you want to delete; this page then shows the delete button. You can also find it later under Account > Delete account.
Option 3: can't sign in? Email us
Email info@hagerbet.tv from the email address on your account, or include the phone number on your account, with the subject "Delete my HagerBet account". We will confirm that the account is yours, delete it within 30 days (usually much sooner) and let you know when it is done.
Email a deletion requestWhat we delete
- Your account details: name, email address, phone number, password, gender, location and profile picture.
- Your profiles, watch history, watchlist, ratings and reviews.
- Your devices and sign-ins, and the link to your Google or Apple account. We also revoke HagerBet's access to your Apple ID.
- Messages you sent to our support team.
- Our record of your subscriptions.
What we keep, and for how long
- Security records of the verification codes we sent you by SMS (a one-way coded form of your phone number, its last 4 digits, the country, the IP address and the time): kept for up to 12 months to prevent fraud, no longer linked to your account, then deleted.
- Purchase and billing records held by Apple, Google, Stripe and RevenueCat (our subscription service): kept as long as tax and accounting laws require, under their own privacy policies.
- Server logs that may include your IP address: deleted within 14 days.
- Backups of our database: overwritten within 35 days.
Questions about your data? Email info@hagerbet.tv or read our Privacy Policy.