Privacy Policy

Hager Bet Media values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our services on our mobile apps and website.

 

1.  Information We Collect

·       Personal Information: Name, email, phone number, and account details provided during registration.

·     Payment Information: Processed securely by trusted third-party providers, such as your app store account provider. We do not store your   card details.

·     Usage Data: Device type, app version, IP address, and browsing activity within the app/website.

·     Preferences: Language choice (Amharic or English), content viewed, and subscription activity.

 

2.  How We Use Your Information

·       To provide and improve our services.

·       To process your subscription and manage your account.

·       To personalize your experience and recommend content.

·       To communicate with you regarding support, updates, and promotions.

·       To ensure compliance with applicable laws and prevent fraudulent activities.

 

3.  Data Protection & Security

•     We use bank-grade encryption (SSL/TLS) and PCI-DSS compliant payment gateways to protect your financial information. Your data is stored on secure servers with restricted access. We continuously monitor our systems to protect against hackers, unauthorized access, and cyber threats.
  

 

4.  Sharing of Information

·     We do not sell or rent your personal information to third parties.

·     Limited sharing may occur with trusted service providers (e.g., payment processors, hosting services) strictly for operational purposes.

·     We may disclose information if required by law or to protect our rights and users.

 

5.  International Access

•     Since Hager Bet Media is available worldwide, your data may be processed in different countries. Regardless of location, we maintain strong safeguards to ensure your privacy is protected.

 

6.  Your Rights

·       You can request access, correction, or deletion of your personal data at any time.

·       You can cancel your subscription at any time in your app store account settings.

·       You can delete your account at any time in the app (Profile > Delete Account), on our website at hagerbet.tv/delete-account, or by emailing info@hagerbet.tv. That page explains what we delete and what we keep.

·       You can opt out of promotional emails or notifications.

 

7.  Children’s Privacy

•   HagerBet accounts are for adults aged 18 and over. Children may watch only on a parent’s or guardian’s account and under their supervision. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, email info@hagerbet.tv and we will delete it.

8.  Contact Us

•       If you have questions or concerns about this Privacy Policy, please contact us through the support section in the app/website or email us at: info@hagerbet.tv